And if this helps with anything, we have the VERY basic programing, we got it so we could get the bundle with Phone and Internet, but I'm starting to like having TV to watch (Like i said we watched it over the air).And without the information it makes it really hard to surf . Get a box from charter usual charge is around .00/month Ask them if they know where you can buy a compatable box (if possible) I know it nice to see whats on a channel for surfing, but is it worth .00/month?

Have any of you readers been able to figure out how to get the program information back?? After a month or more seeing "No program information" and not being able to solve it.....duhhhh, within minutes of posting the above message I figured out what was wrong.

When you first set up the TV you have to go into the settings and tell it what TIME ZONE you are in.

Would plugging my big screen somehow into the cable box change this? The program info is being decoded by the cable box and displayed. If it's really important than you can rent an additional box from charter for 2nd Tv. Ok so im now thinking the box that is downstairs isnt a cable box...

It very well could just be some sort of internet thing (it has a ethernet port, a cable-in-, and two phone plugs [edited]), because it isnt connected to any of my TV's and it doesnt look like it could hook up to a TV.

Well, I remember that I had unplugged the TV around the time the "no program information" problem started. the program information) immediately started working again. After a month or more seeing "No program information" and not being able to solve it.....duhhhh, within minutes of posting the above message I figured out what was wrong.

I went into the settings a few minutes ago and told the TV that I was in the Eastern Time Zone. When you first set up the TV you have to go into the settings and tell it what TIME ZONE you are in. I will get the picture/sound (up to 1080i) but i can't get the TV to display the information (What I'm watching and the channel's name).Well, I remember that I had unplugged the TV around the time the "no program information" problem started. the program information) immediately started working again. I reset the time to auto and everything works perfectly. It used to show all the information (But the guide) when we got our TV from the air... I went into the settings a few minutes ago and told the TV that I was in the Eastern Time Zone. It is 2016 and diamondhead's answer was exactly what I needed. When I set up my LG 55 , I set the time manually and even though the shaded time zone was correct , it didn't activate. Thanks for all your help, you've cleared up a lot . the name of the show being shown on the selected channel).And then, one day when I turned it on and it was (and still is) displaying "No program information" instead of displaying the name of the currently displayed program.Well, I remember that I had unplugged the TV around the time the "no program information" problem started. the program information) immediately started working again.